Good customer service is the lifeblood of Cornell Homes. We strive to make the process of constructing the home of your dreams an enjoyable experience. To us, good customer service is all about exceeding expectations, communicating and creating a participatory process of constructing your home.
We provide personal, hands on attention and involve our customers throughout the construction process with our unique and comprehensive customer orientation program. Based on the demanding schedules kept by our customers, the first detailed orientation takes place prior to commencement of construction. Then, we meet again with our customers before drywall is installed.
Prior to settlement, fine-tuning and touch up work is completed and our customer is invited back for another review. During this review, our customers are oriented to the intricacies and details in the home. We do this because Cornell Homes is a company that is built on integrity and focused on its customers. Whether this is a vacation home, your first home or anywhere in between, we invite you to see why,