Customer Satisfaction - Get the Personal Touch by Cornell Homes
Good customer service is the lifeblood of Cornell Homes. We strive to make the process of constructing the home of your dreams an enjoyable experience. To us, good customer service is all about exceeding expectations, communicating, and creating a participatory process in constructing your home.
We provide personal, hands-on attention, and involve our customers throughout the construction process with our unique and comprehensive customer orientation program. Based on the demanding schedules kept by our customers, the first detailed orientation takes place prior to commencement of construction. Then, we meet again with our customers before drywall is installed.
Prior to settlement, fine-tuning and touch-up work is completed. Then, our customers are invited back in for another review. During this meeting, you will be oriented to the intricacies and details of your home. We do this because Cornell Homes is a company built on integrity and focused on its customers. Whether this is a vacation home, your first home or somewhere in between, we invite you to see why:
